Terms and conditions

GENERAL CONDITIONS OF ONLINE SALE

1. Introduction and Parts of the contract

The offer and sale of products, specifically oils, honeys, preserves and pickles (hereinafter, for simplicity, the "Products"), through the website www.scovaventi.it (hereinafter, for simplicity, the “Website”) are governed by these General Conditions of online sales (hereinafter, for simplicity, the “Conditions of Sale”) which must be read by the buyer (hereinafter also the “Customer”) before carrying out any type of purchase on the Website and which are considered accepted at the moment the products are ordered on the Website. Failure to read and accept them will not allow the purchase order to be placed and the sales contract to be concluded .

The “Payments”, “Shipping and delivery”, “Privacy Policy”, “Cookie Policy”, and “Conditions of use” sections contained in the Website are to be considered an integral part of these Conditions of Sale.

The Customer is any natural person who purchases the Products for exclusively personal purposes. Therefore, the person who purchases the Product as part of his commercial, entrepreneurial or professional activity cannot be considered a Customer, and the Seller can refuse to sell him the Products. In particular, sales to agents, companies and resellers are excluded.

The Website and the sale of the Products through it are managed directly by Scovaventi Ssagricoltura, with registered office in Manciano (GR), La Campigliola Paglieto 56, VAT number IT- 01577010539, num. REA ____________ (hereinafter, for simplicity, “Scovaventi” or “Seller”).

The "Seller" can always be contacted for information and/or any complaints at the following email addressinfo@scovaventi.it or at the following telephone number +39 3925844232.

The Seller reserves the right to modify these Conditions of Sale. It is therefore necessary to re-read the Conditions of Sale before placing an order on the website www.scovaventi.it . Such changes will be immediately enforceable against the Customer upon their dissemination and cannot be applied to contracts concluded previously.

For anything not expressly regulated in these Conditions of Sale, please refer to Legislative Decree 70/2003, the Consumer Code and the Civil Code.

2. Products

Scovaventi sells, and the Customer purchases, via the electronic tool, exclusively the Products marketed via the Website.

All the Products marketed on the Website are represented by an image and described in the relevant information sheets. In particular, the photographic image of the Products, which may not be perfectly representative, has the sole purpose of presenting them for sale in a way that is as close to reality as possible.

The price indicated in the product sheet must already include VAT.

The duration and validity of the offer and the relative price, when not expressly indicated, coincides with the permanence of the product for sale on the Website. The Seller is free to change the products displayed on the Website at any time.

3. Purchase methods and conclusion of the contract

To conclude the purchase contract for the Products, after creating your account or logging in, if the user is already registered, the Customer must complete the order form and complete the payment transaction using the methods provided, following the procedure prepared by the Seller, through which the Customer can verify any information entered, correct any errors, or enter any missing essential data, before submitting the form.

The order form contains a reference to the Conditions of Sale, a summary of information on the essential characteristics of each product ordered, the relative price (including VAT, all applicable taxes and additional shipping, delivery or postal costs) , the means of payment that can be used to purchase each product and the delivery methods and times of the products purchased.

When the Customer sends the order form electronically, the purchase proposal is formulated. The Seller, who in any case reserves the right at its discretion to refuse the order by refunding the amount paid by the Customer, accepts the proposal formulated by the Customer by sending a confirmation e-mail, containing the Conditions of Sale (also including the provisions relating to the right of withdrawal) in printable format, a copy of the order, information relating to the essential characteristics of the purchased good and a detailed indication of the price, means of payment, withdrawal, delivery costs and the taxes applicable to the email address that the Customer indicated when creating his account.

Before proceeding with the purchase of the products, by transmitting the order form, the Customer will be asked to carefully read the Conditions of Sale (including the information on the right of withdrawal), the Conditions of Use and the Privacy Policy, which with the electronic transmission of the order form, are understood to be known and accepted by the Customer.

4. Payments

Payment methods include the use of PayPal or bank transfer. The data for payment via PayPal or bank transfer are contained in the "Payments" section of the Website and constitute an integral part of the Conditions of Sale.

Payment for the Product or Products purchased, taxes, transport and delivery costs, is anticipated at the time of the order by the Customer.

In cases of purchase via bank transfer, this must be made to the Seller's current account at the bank details indicated on the Website under the "Payments" link. What is ordered by the Customer will be retained by the Seller until proof of payment is received (irrevocable bank transfer), to be sent to the Seller at the e-mail address indicated in the Premises no later than 3 working days from the date of the order. The order will however only be processed once the amount due is actually credited, which must take place within 7 working days from the date of the order. Once the aforementioned deadlines have elapsed, in the event of failure to receive credit, the order will be cancelled.

In cases of purchase of goods via PayPal, upon conclusion of the online transaction, PayPal will immediately debit the amount relating to the order placed. In the event of unavailability of funds or refusal of payment by PayPal, the order will be rejected by the Seller.

In the event of cancellation or non-acceptance of the order, and in other cases that legitimize the refund of the amount paid by the Customer, the Seller will provide, with the same payment method chosen by the Customer, the reimbursement of the sums charged in the times that will be necessary for re-crediting the Customer's current account or PayPal account.

5. Shipping and delivery of products

The specific shipping and delivery methods of the Products are indicated in the "Shipping and delivery" section, which we invite you to read very carefully, as reported in said section because the information contained therein forms an integral and substantial part of these Conditions of Sale and , therefore, are considered fully known and accepted by the Customer at the time of transmission of the order form.

If the Seller fails to fulfill the obligation to deliver the goods within the 30 day period referred to in the art. 62, paragraph 1 of the Consumer Code, the Customer hereby consents, pursuant to art. 62, paragraph 3 of the Consumer Code, to grant an additional term appropriate to the circumstances of the case.

6. Right of withdrawal

Pursuant to the articles. 52 of the Consumer Code, without prejudice to the exceptions set out in art. 59 of the same Code, the Customer has the right to withdraw from the purchase contract without having to provide any reason and without having to incur costs other than those provided for by the art. 56, paragraph 2, and art. 57 of the Consumer Code, within 14 days from the date of receipt of the purchased Product(s).

The right of withdrawal can be exercised by the Customer by sending the Seller, within the aforementioned deadline, a communication by registered letter with acknowledgment of receipt, to the Seller's address indicated in the Introduction. For the purposes of timely withdrawal, the date of acceptance by the Post Office will prevail.

Pursuant to art. 53, paragraph 1 of the Consumer Code, if the information obligations referred to in the art. are not satisfied. 49, paragraph 1, letter. h) of the Consumer Code, the deadline for exercising the right of withdrawal ends 12 months after the end of the initial withdrawal period as determined above. If the Seller provides the Customer with the information referred to in art. 49, paragraph 1 letter. h) the aforementioned deadline will be reduced, pursuant to art. 53, paragraph 2 of the Consumer Code, 14 days from receipt of the information.

Ex art. 56 of the Consumer Code, the Seller will reimburse, with the same means of payment adopted by the Customer, all payments received from the latter, possibly including delivery costs, without undue delay and in any case no later than 14 days from the day on which informed of the Customer's decision to withdraw from the contract pursuant to article 54 of the Consumer Code. The Seller is not required to reimburse additional costs if the Customer has expressly chosen a type of delivery other than the least expensive type of delivery offered by the Seller, who may withhold the refund until he has received the Product(s). .

If the delivery of the Product(s) has already taken place, pursuant to art. 57, paragraph 1 of the Consumer Code, the Customer will return the Product(s) to the Seller or to a person authorized by him within 14 days from the date on which he communicated to the Seller his decision to withdraw from the contract pursuant to art. . 54 of the Consumer Code. The deadline is considered respected if the Customer sends back the goods before the expiry of the 14 day period. Shipping costs for returning the Product(s) are borne by the Customer. All risks inherent to shipping, until receipt in the Seller's warehouse, are borne by the Customer.

The products must be returned intact, unused, complete with all its parts, including any documentation and accessories, and in the original packaging. The Customer, as provided for in the second paragraph of the art. 57 of the Consumer Code, will in fact be responsible for any decrease in the value of the Products resulting from handling them other than that necessary to establish the nature, characteristics and functioning of the goods.

7. Guarantees

The Customer who purchases the Products on the Website is entitled to the legal guarantee of two years from the date of delivery of the Product pursuant to art. 128 et seq. of the Consumer Code.

For the purposes of any exercise of the guarantee of conformity of the product, please note that pursuant to art. 129 of the Consumer Code: “ It is presumed that consumer goods comply with the contract if, where relevant, the following circumstances coexist: a) they are suitable for the use for which goods of the same type are usually used; b) conform to the description made by the seller and possess the qualities of the goods that the seller presented to the consumer as a sample or model; c) present the usual quality and performance of goods of the same type, which the consumer can reasonably expect, taking into account the nature of the goods and, where appropriate, the public declarations on the specific characteristics of the goods made in this regard by the seller, the manufacturer or his agent or representative, in particular in advertising or on labelling; d) are also suitable for the particular use desired by the consumer and which was brought to the attention of the seller at the time of conclusion of the contract and which the seller also accepted for conclusive facts.

There is no lack of conformity if, at the time of the conclusion of the contract, the consumer was aware of the defect, could not ignore it with ordinary diligence or if the lack of conformity arises from instructions or materials provided by the consumer ".

Pursuant to art. 130 of the Consumer Code, the Seller is then responsible towards the Customer for any lack of conformity existing at the time of delivery of the goods.

In the event of a lack of conformity, the Customer has the right to have the conformity of the goods restored, without charge, by repair or replacement, in accordance with paragraphs 3, 4, 5 and 6 of the art. 130 of the Consumer Code, or to an adequate reduction in the price or termination of the contract, in accordance with paragraphs 7, 8 and 9 of the art. 130 of the Consumer Code.

The Customer can ask, at his choice, the seller to repair the goods or replace it, without costs in both cases, unless the requested remedy is objectively impossible or excessively onerous compared to the other.

Pursuant to art. 132 of the Consumer Code, the Customer forfeits the warranty if he does not report the lack of conformity to the Seller within two months from the date by which he discovered the defect.

If he intends to make use of the legal guarantee for lack of conformity, the Customer is invited to contact the Seller, activating the assistance procedure at the contact details indicated in the Introduction, specifying the defect. The Seller, depending on the case reported and the type of intervention requested, will then provide the Customer with all the instructions necessary for activating the guarantee.

To benefit from warranty assistance, the customer must keep the invoice for the entire prescribed period of validity.

8. Privacy and GDPR

The Customer will be able to obtain information on how their personal data is processed by accessing the section called "Privacy Policy" on the Website.

9. Applicable law and competent court

This contract is governed by Italian law, any dispute arising from the interpretation and execution of this contract is subject to Italian law, and the competent court is that of Rome.